We migrated one of our retail brands' CRM platform 2 years ago (and subsequently 2 more of of brands). The platform is really user-friendly with great tools that constantly get updated too.
Our account manager, Chris Ash, is really knowledgeable, agile and always accommodating, whether it be problem-solving or helping the team implement automations! He's an absolute pleasure to work with.
We've also really valued their webinars & masterclasses, and engaging with dotdigital's other clients.